LUXPOS
Privacy

Privacy Policy

How LUXPOS collects, uses and safeguards your data when you use our point-of-sale system.

Last updated: March 7, 2026

1. Introduction

LUXPOS (“we”, “our”, or “us”) operates the luxpos.lu platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

Personal Information

When you create an account, we collect:

  • Name and email address
  • Phone number (optional)
  • Profile photo (optional)

Transaction Information

When you ring up a sale, we collect:

  • Products sold and line items
  • Date, time and receipt number
  • Payment information (processed securely by LUXPOS Payments)

Business Information

For business accounts, we additionally collect:

  • Business name and address
  • Business registration documents
  • Product catalogue and pricing
  • Staff information

3. How We Use Your Information

We use your information to:

  • Provide and maintain our service
  • Process sales and payments
  • Generate receipts and daily closes
  • Improve our platform and user experience
  • Communicate important updates

4. Data Sharing

We share your information only as necessary to provide our services:

  • With payment processors: LUXPOS Payments processes payments securely.
  • With service providers: EU-based hosting and infrastructure partners that help us operate the service.
  • Legal requirements: When required by law or to protect our rights.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication, and regular security audits.

6. Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Data portability

7. Cookies

We use essential cookies for authentication and session management. We do not use tracking cookies without your consent.

8. Contact

For privacy-related questions, contact us at: info [at] luxpos.lu

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