LUXPOS
Support · Help center

How can we help?

Answers to the most common LUXPOS questions, from first setup to daily close. Can't find it? Our team usually replies within one business day.

Topics

Pick a topic.

Getting started

Open an account, enter your company details, add products and get the till ready in under ten minutes.

Till & payments

Cash, card, Tap-to-Pay and mixed payments. Connect LUXPOS Payments, handle tips and split bills.

Printers & hardware

Set up receipt and kitchen printers over LAN, USB or Bluetooth. iPad, Android, Mac, PC and Aures.

Reports & Z-report

Daily close at the tap of a button, VAT breakdown 17/14/8/3 % and export as PDF, CSV or XLSX.

Team & PINs

Create staff with their own PIN, assign roles, reconcile shifts and set commission rates.

Billing & subscription

View your plan, download invoices, change your payment method or cancel monthly.

Frequent questions

Quick answers.

Four plans (excl. VAT): Cards €39/month, Accounting €49/month, POS €89/month, All-in-one €129/month with everything included (till, KDS, LUXPOS Payments payments, reports, receipt printing, multiple devices, loyalty, accounting). A year costs only 10 monthly payments. Optional: LUXPOS Payments reader for €199 excl. VAT, one-off.
Still stuck?

We're here to help.

Message our support, or use the live chat right here on the page. Mon–Fri, 9:00–18:00 CET.

Prefer email? Write to info [at] luxpos.lu

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