Questions and answers.
Everything you need to know before you sign up: pricing, transaction costs, hardware, VAT and support, calmly explained in one place.
- 14 days free
- Cancel monthly
- Data in the EU
LUXPOS Cards at €39 per month covers digital loyalty cards in Apple and Google Wallet with push campaigns. LUXPOS Books at €49 per month includes invoices, quotes, expenses and the VAT overview. LUXPOS Register at €89 per month is the full till with cards and Tap-to-Pay, receipts, VAT rates, Z-report and floor plan, and the Cards loyalty programme is already included. LUXPOS One at €129 per month combines everything: till, Cards, accounting and FelixAI. There is also a free Free plan (€0) for payments only. All prices are HTVA and cancellable monthly, and a year costs only ten monthly payments.
Yes, you try LUXPOS free for 14 days. You can cancel any time during those 14 days and nothing is charged. There is no setup fee and no minimum term.
On EEA consumer cards the cost is 2.9% + €0.25 per transaction. Tap-to-Pay straight on the smartphone is billed the same way. Cash and the sale itself carry no transaction cost.
No. LUXPOS runs in the browser on iPhone, iPad, Android, tablet or any device with a screen. With a compatible smartphone you take payments via Tap-to-Pay with no extra device at all. If you prefer a standalone terminal with a receipt printer, we offer one for a one-time €199.
Common receipt printers over LAN, USB or Bluetooth. Receipts can also be emailed as a PDF or shared via a QR code, so printing is never mandatory.
Yes. Rates of 17, 14, 8 and 3 % are preset and overrideable per product. The daily close (Z-report) shows the breakdown by rate, and you export everything as PDF, CSV or XLSX for your accountant.
Exclusively on servers in the EU, GDPR compliant. Your revenue, products and customer data never leave the European legal area.
The interface and receipts come in five languages: English, German, French, Italian and Portuguese. You can choose the language per staff member or per receipt.
Yes. All plans are billed monthly and end at the close of the current billing period. No minimum term, no cancellation fee. You can switch plans whenever you like, charged pro rata.
By email and in-app chat, in English, German and French. We usually reply within one business day, a human rather than a ticket robot.
Just write us.
A human reads every message and replies within one business day.