LUXPOS
Order at Table

The guest orders at the table. The till knows at once.

One QR code on the table and the guest sees the menu on their phone: photos, descriptions, allergens. They order themselves, staff approve, the order shows up in the till and on the kitchen ticket.

No appNo accountRuns in the browser
Real screens

What it looks like in service

Every image comes from a live account — booked receipts, open tables, finished payslips. No drawn mockups.

Guest menu

Guest menu — The guest scans, reads and orders from their own phone.

Kitchen

Kitchen — One tap moves the ticket on. With sound, Chinese included.

Order at Table

Order at Table — A QR per table, printable table cards, approval by the floor.

What happens at the table

Four steps, none of them a download. The QR code carries a token, never the table number.

01

Scan the QR code

Every table gets its own table card with its own QR code. The camera is enough, the guest lands straight on the menu. You print the cards as a PDF from the dashboard.

02

Read the menu

Categories, prices, photos, descriptions and the allergen letters from EU regulation 1169/2011. The menu interface exists in FR, DE, EN, IT and PT.

03

Order without a waiter

The guest puts the order together and sends it. Staff get it on screen for approval before anything reaches the kitchen.

04

Till and kitchen

Once approved, the order sits on the open table in the till and goes out as a ticket to whichever station prepares the item. Payment happens at the till as always.

What Order at Table gives you

Menu with photos and allergens

The same items as in the till, laid out for a guest: image, description, price and the allergen letters A to R, spelled out once at the foot of the menu. Sold out shows as sold out.

Interface in five languages

The guest switches the menu to FR, DE, EN, IT or PT. You decide which languages are offered. Item names come from your catalogue exactly as you maintain them there.

Order on the open table

A guest order is not an island: it joins the same open table the staff are working on. Waiter order and guest order sit on one bill.

No app, no account

No download, no sign-up, no password. The menu is a web page under luxpos.lu/t/ that works on any phone with a browser.

Protection against prank orders

The serious question about QR ordering: what if somebody at the next table orders 30 bottles of champagne? Order at Table has seven brakes, and the defaults are already strict.

Staff approval

By default the first order of every guest has to be confirmed by a staff member, after that it flows straight through. You can extend approval to every order or switch it off.

Send modes

Send instantly, a cooldown between two orders (5 minutes by default) or a collection window that merges several taps into one order (90 seconds by default).

Cap per order

More than a set number of lines will not go through in one order. Default: 8 lines. The limit is re-checked on the server when sending, not in the guest's phone.

Cap per guest

Every guest session has an amount cap. Default: 150 EUR. Once reached the guest stops ordering, while staff keep taking orders as normal.

Code from the table card

Optional: a four-digit code printed only on the card on the table. Having seen the menu is then not enough to order.

Location radius

Optional: ordering only when the phone is near the venue. 75 metres by default. The position is checked against the radius and not stored.

Token instead of table number

The QR code holds a random token, not table 7. Nobody can guess the address of another table. A token can be reissued or deleted at any time.

Every limit is re-checked server-side when an order is sent. The copy of the settings on the guest's phone is never trusted.

Kitchen and bar kept apart

An order with two beers and a burger belongs in two places. Order at Table uses the same preparation stations as the till, so you set them up once.

  • Routing per item: every item hangs off its station (bar, kitchen, dessert, whatever you create)
  • Each station picks its own output: kitchen display (KDS), ticket printer or both
  • The ticket only goes out once the order is approved
  • Tickets carry the table label, quantities and item notes
  • Network printer or a printer on the till PC, configured per location

What it costs

Order at Table is not an add-on and costs nothing extra. It belongs to the till and is included in these two plans:

  • LUXPOS Register (POS): 59 EUR / month
  • LUXPOS One: 99 EUR / month
See all prices
In progress

What we are building right now

Pay-at-Table

Letting the guest pay at the table and leave 5, 10 or 15 percent tip is planned and already present in the configuration. It is not built yet. Today the guest orders by QR code and pays at the till.

Table stands and stickers made in Luxembourg

Ordering finished QR signs from the back office: a 3D-printed table stand or a sticker, colour and magnet of your choice, card payment, invoice issued automatically. Printed in Luxembourg. Not orderable yet. The QR codes themselves are free, and you can print the table cards as a PDF whenever you like.

Frequently asked questions

Does the guest need an app?

No. The menu is an ordinary web page. Camera on the QR code and the guest is in. No account, no password, no download.

Can somebody from outside order nonsense?

By default a staff member has to approve the first order of every guest, and every guest session is capped at 150 EUR with at most 8 lines per order. On top of that you can require a four-digit code from the table card and a location radius. The QR code also carries a random token, not a table number.

Where does the order land?

On the open table in the till, on the same bill the staff are working on. In parallel the ticket goes to the station that prepares the item: kitchen display, ticket printer or both.

Do I have to maintain my menu twice?

No. The guest menu reads your till catalogue: categories, prices, images, descriptions and allergens. You maintain one menu, not two.

Can the guest pay at the table?

Not today. Pay-at-table with tipping is planned and present in the configuration but not built yet. Payment happens at the till.

Which plan includes Order at Table?

LUXPOS Register (POS) at 59 EUR per month and LUXPOS One at 99 EUR per month. No surcharge and no fee per order.

Put the QR code on the table?

Account in a few minutes, 14 days free. Order at Table is already in the till, all you need are table cards.